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Frequently Asked Questions

Do You Have A Shopfront Or Pickup Service?

Hobby Assault is a 100% web based online business and we do not have a shop front, therefor we cannot offer a pick up option at this stage.

Do you offer a repair service?

Yes we do.

Most basic repairs are carried out in-house for quicker turnaround times. Any repair that requires specialist equipment and cannot be fixed in-house, will be sent to one of our trusted repairers.

For terms and a quote, please contact us.

What Payment Methods Are Accepted?

For Australian Customers:

  • Credit Card
  • PayPal
  • Direct Deposit/Bank Transfer
  • Afterpay | ZIP (Coming Soon)

For International Customers

  • Credit Card
  • PayPal

Can I Fax Or Phone You My Credit Card Details For Payment?


We cannot accpet this from of payment.

I Placed An Order And Did Not Received Any Communication, What Do I Do?

Once you have successfully placed an order, you should receive the following emails from OzArmour.

  1. Order Placed (sent out when order has been initially placed).
  2. Order Dispatched (once the order has been dispatched to you)

If you have not received communication from OzArmour after placing a successful order, please check your Spam/Junk Mail folder first. If there is nothing, please drop me a line on the Hobby Assault Facebook Page.

My Order Has Not Arrived - Where Is It?

Approximate shipping times are quoted during the checkout process - more information on shipping times can be found on our shipping information page.

Once dispatched, delays in shipping can happen for a number of reasons, all of which are beyond our control. Please remember that the times quoted DO NOT include possible delays like weather conditions and clearance through a local customs authority office.

Please do not hesitate to contact me if you are concerned about the whereabouts of an order.

I Feel I Need To Return An Item - What Do I Do?

If you are thinking of returning an item, whether it be for a refund, exchange or repair, PLEASE CONTACT US FIRST. <br>

We can offer advice on the best method for returning the item and in the case of repairs, we may even be able to send you the part needed to fix the issue, as a way to cut down on turnaround time and expense.

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